The Nigerian Communications Commission (NCC) has reassured Nigerians of efforts to address the issue of poor mobile networks across the country. The commission informed that the ongoing investments and regulatory measures in the telecommunications sector were starting to produce enhancements in service quality throughout the nation.
NCC’s head of Public Affairs, Nnenna Ukoha, in a statement released to newsmen last week said the commission recognised the increasing public apprehension regarding inadequate call quality, sluggish internet speeds, unreliable data services, and network interruptions impacting consumers in various regions of the country.
The commission emphasised that telecommunications services have become essential for business, education, healthcare, and daily communication, asserting that consumers are entitled to dependable services and value for their money.
Ukoha noted that enhancing quality of service had remained the commission’s primary regulatory focus over the last two years, with heightened oversight of Mobile Network Operators, Internet Service Providers, and Tower Companies to tackle structural issues hindering service delivery.
The commission revealed that telecom operators made significant investments in infrastructure improvements in 2025, with Mobile Network Operators allocating over N2.13 trillion, while Tower Companies dedicated an additional N373.8 billion to network expansion and modernisation initiatives nationwide.
It noted that these investments resulted in the addition and enhancement of more than 2,800 telecom sites, including the deployment of faster 4G and 5G services, expansion of fibre backhaul, and increased network capacity in urban and underserved areas.
The NCC further disclosed that the sector’s expansion efforts are ongoing in 2026, with operators pledging to deploy and upgrade over 12,000 additional sites throughout the year. It also mentioned that nearly 3,000 sites have already been completed, along with the rollout of more than 730 new 5G sites across 27 states.
